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jyb
jyb
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Go to http://en.geneanet.org/mon_compte/index.php then click "Delete Account" at the bottom of the page.
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Jean-Yves BAXTER
GeneaNet

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- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

jyb
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@usscaliente: Your GeneaNet account has been deleted.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

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I would like to cancel my subscription to geneanet.org. I did a trial and do not wish to continue the subscription

jyb
jyb
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@lsautterdanz: Your GeneaNet account has been deleted.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

br00klyn1
female
Mensagens: 1
I no longer wish to subscribe to Jeannette as I financially am unable to due to coronavirus economies . All credit cards are being cancelled

Hellen Smith
Username br00klyn1
28/6/2020

jyb
jyb
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@br00klyn1: You have already cancelled the automatic renewal of your Premium subscription.

Your Premium subscription will expire on August 2, 2020, and you will not be charged after this date.
Just ignore the reminders you will receive.

To view the history of your Premium subscription, please go to https://en.geneanet.org/privilege/history
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

emkayess
female
Mensagens: 1
I, too, have selected "delete account" only to be told I have to send a letter to France. Please confirm the account has been deleted and my credit card will not be charged again. Thank you.

jyb
jyb
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@emkayess: Your Premium subscription will not be automatically renewed.

Your Premium subscription will expire on October 19, 2020, and you will not be charged after this date.
Just ignore the reminders you will receive.

To view the history of your Premium subscription, please go to https://en.geneanet.org/privilege/history

When your Premium subscription has expired, please go to https://en.geneanet.org/mon_compte then click "Delete Account" at the bottom of the page.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

rlimouze
male
Mensagens: 1
Please cancel my premium subscription. User: rlimouze

Thank you,
Robert Limouze

jyb
jyb
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@rlimouze: The automatic renewal of your Premium subscription has been cancelled.

Your Premium subscription will expire on November 5, 2020, and you will not be charged after this date.
Just ignore the reminders you will receive.

To view the history of your Premium subscription, please go to https://en.geneanet.org/privilege/history
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

rjlyles
female
Mensagens: 1
I need to cancel this subscription now and get a refund of $12.50 from 7/31/2020 which I did not authorize this charge.
Thxs Rhonda Lyles Lee

jyb
jyb
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@rjlyles: When you subscribed to Geneanet Premium in May 2020, it was clearly said that renewal is automatic and that you can cancel the automatic renewal at any time, as you can see at https://en.geneanet.org/premium/payment/
You also received an email saying that renewal is automatic.

The automatic renewal of your Premium subscription has now been cancelled.

Your Premium subscription will expire on November 2, 2020, and you will not be charged after this date.
Just ignore the reminders you will receive.

To view the history of your Premium subscription, please go to https://en.geneanet.org/privilege/history

Please note that you have created 3 Geneanet accounts:
- rjlyles: free account
- rlyleslee: free account
- rjllee: Premium account
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

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