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Resending invitations

andypolk
male
Mensagens: 22
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Good morning,

I have just tried to send a guest invitation to a relative, but a message appears indicating
that there already has been a message sent to the email address, but they haven't replied.

It seems that I did send a message previously [perhaps 12 months ago], but I would like
to re-send it now as the recipient claims he never received it.

Is there any way I can delete the "already sent" message and start again?

Thanks,
Andrew

jyb
jyb
Administrator
Mensagens: 4519
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Unfortunately not. Your contact must answer the invitation you have already sent.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

karlpond
karlpond
Mensagens: 1
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I am unable to send an invitation for the first time to my friend because he has no Geneanet username.  how can I get a username for him so I can send him the invite?  Thanks,

jyb
jyb
Administrator
Mensagens: 4519
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In the invitation form, just enter his name and email address, and he will be asked to create a free Geneanet account.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

grandmotherowl1
grandmotherowl1
Mensagens: 4
Árvore : Não gráfico
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Someone have sent me an invitation to her tree but I am unable to open it it says "Due to heavy load, the Geneanet Database is unavailable." Please try again later. I have tried numerous times and it does not change even though Geneanet works very well and allows me to add people on my tree. She is unable to re send an invitation. What do I do to open her invitation? Please advice. Many thanks.

jyb
jyb
Administrator
Mensagens: 4519
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What is the username of this contact?
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

grandmotherowl1
grandmotherowl1
Mensagens: 4
Árvore : Não gráfico
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Danielle LIABEUF (d484)

jyb
jyb
Administrator
Mensagens: 4519
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I have no problem accessing her family tree through your account.

Please go to https://en.geneanet.org/contacts/ then enter "d484" in the search form then click "View their family tree" in the dropdown list.
Anexos
screenshot-2020.06.30-09_35_04.jpg
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

grandmotherowl1
grandmotherowl1
Mensagens: 4
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That is right so can I but as a visitor not a guest.

jyb
jyb
Administrator
Mensagens: 4519
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She gave you visitor access rights not guest. You must ask her to change your access rights.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

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