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Cancel my subscription

vanfleets
female
Mensagens: 1
I don’t want to use this site anymore. How do I stop any future payments? My current one ends 10/1/2019.

ericdubois
male
Mensagens: 691
Árvore : Gráfico
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Payments are not processed automatically. Your subscription will not be renewed when it ends.

jyb
jyb
Administrator
Mensagens: 3900
Árvore : Gráfico
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Your Premium subscription will not be automatically renewed.

Your Premium subscription will expire on October 01, 2019 and you will have nothing to pay after this date.
Just ignore the reminders you will receive.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

Utilizador não registado (sussams)
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Hello what ever I put in I get "no results" I added myself to the premiumn today but cant get anything, I know more than your site provides. If I cancell can you put my money back into my account please. There is nothing that I can get into on your site, what ever I try to do the response is "no results" I have more here from someone else than you can provide. Thanks but no thanks. Patricia Pichler

jyb
jyb
Administrator
Mensagens: 3900
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I have answered your Ticket Contact.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

Utilizador não registado (sussams)
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Where have you answered my question or the ticket. Put it on the forum so that I can read it. Sussams

cmorgan669bti
female
Mensagens: 1
Árvore : Gráfico
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How do I cancel my subscription to Geneanet please?

jyb
jyb
Administrator
Mensagens: 3900
Árvore : Gráfico
Ver a árvore genealógica
@sussams: Please see your other post in the forum.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

jyb
jyb
Administrator
Mensagens: 3900
Árvore : Gráfico
Ver a árvore genealógica
@cmorgan669bti: Your Premium subscription will not be automatically renewed.

Your Premium subscription will expire on January 14, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

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