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Upload MyHeritage DNA file

jblebegue
jblebegue
Mensagens: 1
Árvore : Gráfico
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Hello I tried several time to upload a DNA raw data file from MyHeritage unsuccessfully.
I tried to upload the zip file, then the csv file, I concert it to txt file but all format failed.
Everytime I get the following error message:
"File errors. An error has occured during the upload. Please try again"

What to do?

jyb
jyb
Administrator
Mensagens: 4435
Árvore : Gráfico
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Please read the following to see how to export your DNA data from MyHeritage: https://en.geneanet.org/dna/help/how-to-download-your-dna-data-from-myheritage

Don't zip your DNA data before uploading it to Geneanet. Upload the file you have received from MyHeritage.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips

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